Privacy Policy
Last updated · November 12, 2026
This Privacy Policy explains how Reel Known ("we", "us") collects, uses, and protects your information when you visit our website or use our Services. We are committed to protecting your privacy and handling your data responsibly.
1. Information we collect
Information you provide: name, email, phone number, website or social handles, industry, revenue range, audience size, goals, and any details you share in your application or on a call.
Booking information: the date and time you select, and notes you add to a booking.
Payment information: handled by our payment processor — we do not store full card numbers on our servers.
Automatically collected: browser type, device, approximate location, pages visited, and similar analytics data via cookies and similar technologies.
2. How we use your information
We use your information to:
- Review applications and determine fit for the program
- Schedule and manage strategy calls and studio days
- Process payments and manage your account
- Deliver, distribute, and support the content we create
- Communicate with you about your program and relevant updates
- Improve our website and Services and prevent fraud or abuse
3. Legal bases (EU/UK & California residents)
Where required by law, we process your personal data under the GDPR on the basis of your consent, to take steps at your request to enter a contract, to perform that contract, and for our legitimate business interests. Under the CCPA, California residents may have rights to know, delete, and correct their personal information, and to opt out of its "sale" or "sharing" — we do not sell your personal information.
4. Sharing & service providers
We share information only with trusted service providers who help us operate — such as our calendar/booking, email, and payment processors — under contracts that require them to protect your data and use it only for our purposes. We may disclose information when required by law or to protect our rights.
5. Cookies
We use cookies and similar technologies for analytics, security, and basic site functionality. You can control cookies through your browser settings. Disabling some cookies may affect site features.
6. Data retention & security
We retain personal information only as long as needed for the purposes described here, to comply with legal obligations, or to resolve disputes. We use reasonable technical and organizational measures to protect your data, but no method of transmission or storage is fully secure.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to lodge a complaint with a supervisory authority. To exercise any right, email us at admin@reelknown.com.
8. Children
The Services are not directed to anyone under 18, and we do not knowingly collect their data.
9. Changes to this policy
We may update this Privacy Policy. Changes will be posted here with an updated date.
10. Contact
Reel Known, Dallas, TX. Email: admin@reelknown.com.
Questions about this policy? Email admin@reelknown.com.
