Legal

Terms of Service

Last updated · November 12, 2026

These Terms of Service ("Terms") govern your use of the Reel Known website and any program, service, or product we offer (collectively, the "Services"). By applying, booking a call, or purchasing a program, you agree to these Terms.

1. Eligibility

The Services are intended for established, high-ticket service-based businesses. We review every application and reserve the right to decline any applicant who we determine is not a fit, at our sole discretion. You must be at least 18 years old and legally able to enter binding contracts to use the Services.

2. Your account & information

You agree to provide accurate, current, and complete information when you apply or book a call, and to keep that information updated. You are responsible for all activity under your account and for maintaining the confidentiality of any credentials.

3. The program & its scope

The Reel Known Effect program includes scripting, filming, editing, distribution, and related support as described on our website and in your written agreement. The specific deliverables, timeline, filming days, platforms, and investment are defined in the written agreement you sign after your strategy call. In the event of any conflict between this website and your signed agreement, the signed agreement controls.

You are responsible for showing up for scheduled studio days and calls, providing timely feedback and approvals, and maintaining access to your own social-media accounts where distribution occurs.

4. Payments, billing & subscriptions

Package pricing and payment terms (pay-in-full or monthly installments) are confirmed on your strategy call and detailed in your written agreement. If you choose a recurring monthly payment plan, you authorize Reel Known (or our payment processor) to charge your payment method on the agreed schedule until the plan is paid in full or cancelled in accordance with these Terms and the Refund Policy.

All amounts are stated in U.S. dollars. Taxes, where applicable, are your responsibility.

5. Intellectual property

All content, branding, scripts, editing frameworks, automations, and materials we create are owned by Reel Known until paid in full, at which point the finished reels delivered to you are licensed for your use on your owned and operated channels. You retain ownership of your own likeness, name, and expertise. We may showcase completed work in our portfolio unless you opt out in writing.

6. Acceptable use

You will not use the Services to publish unlawful, misleading, infringing, or harmful content, or to violate any third-party right or platform policy. You are solely responsible for the truthfulness of any claims you make on camera and in your offer.

7. No guarantee of specific results

We do not guarantee any specific number of views, leads, customers, or revenue. Results depend on many factors outside our control, including your market, offer, pricing, and follow-through. Our "earn-back-your-investment" commitment is a promise of continued support, not a cash refund or a guarantee of a specific outcome. See our Earnings Disclaimer and Refund Policy.

8. Limitation of liability

To the fullest extent permitted by law, Reel Known's total liability for any claim arising out of the Services is limited to the amount you paid us for the program giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

9. Cancellation & changes

You may cancel a scheduled strategy call or studio day with reasonable notice. We may reschedule studio days for weather, equipment, or availability and will work with you to find a suitable alternative date.

10. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated date. Continued use of the Services after changes constitutes acceptance.

11. Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. You agree to the exclusive jurisdiction of the courts located in Dallas County, Texas for any dispute.

12. Contact

Reel Known, Venture Labs LLC, Dallas, TX. Email: admin@reelknown.com.